Cardinal Santos Medical Center (CSMC) was awarded for its platinum accreditation by Investors in People (IiP) at the recently concluded concourse and awarding ceremony “The Keys to Culture-building: More than Just a Nice Place to Work!”. The event was held via Zoom on Oct. 28, Friday.
CSMC’s very own VP and Head of Human Resources, Ms. Maria Louzel “Lucky” Diaz-Tiozon, was a keynote speaker for the concourse, where she discussed the various implementations done by the hospital in order to enhance and maintain the well-being, morale and performance of its employees, medical staff and patient community. This included the hospital’s Nursing Career Development Program which aims to transform nurses into globally competitive professionals through circular migration; the Psychosocial Wellness Program which was the institution’s response to the growing burnout faced by frontliners during the height of the COVID-19 pandemic; the WebiCon series that sought to educate and inform the public on various medical ailments, treatments and prevention measures and many others.
“Our most important role as leaders is not to be perfect or ‘always on’, but to truly make health and safety part of our top priority,” said Diaz-Tiozon during her talk. “Everything that we do today, our efforts, our hard work and our perseverance is imbued with the hope that we are creating value for all our stakeholders [and] that by addressing the needs of all concerned, we are demonstrating our own value as stewards of our hospital.”
After the concourse, the program proceeded with the awarding ceremony, where CSMC’s President and CEO, Mr. Raul C. Pagdanganan, received the platinum award.
“Allow me to thank Investors in People for recognizing our efforts in building our community of Caring Cardinal Leaders. I can proudly say that we have successfully continued to serve patients with world-class service and care,” said Pagdanganan. “This award further strengthens our commitment to investing and engaging with our people, and this reaccreditation is a testament to how well we take care of our people and drive teamwork in achieving our goals.”
CSMC partnered with IiP almost a decade ago, and had undergone several rounds of reaccreditation through the years. The hospital was able to achieve its Gold status in 2019, and this year, was finally able to secure the Platinum status. Cardinal Santos is only the fifth institution from the Philippines to receive the highest level bestowed by IiP.